Nova Widgets Support

Nova Widgets is no longer available on the App Store. If you still have it installed, I'm happy to help by email.

Contact

For any support inquiries, bug reports, feature requests, or general questions, please email me at:

I usually reply within a day, and always within 48 hours. Please include "Nova Widgets" in your email subject line so it's easy to spot.

How I can help

Whether you need assistance, have questions, or want to share feedback, I'm here to support you. Feel free to reach out to me for any of the following:

General Help & Support

Need help using Nova Widgets? Have questions about how to:

Add widgets to your Home Screen or Lock Screen
Customize widget colors and background styles
Connect Health widgets to Apple Health and HealthKit
Unlock and access Pro widgets
Save widgets to your Favorites

I'm happy to help you with any questions or concerns.

Report a Bug

Found something that's not working as expected? Please let me know! When reporting a bug, it helps to include:

A description of the issue
Steps to reproduce the problem
Your device model and iOS version
Screenshots if applicable

I take bug reports seriously and will work to resolve issues as quickly as possible.

Feature Requests

Have an idea for a new widget or customization option? I'd love to hear it! Your feedback helps me make Nova Widgets better for everyone. Share your suggestions and I'll consider them for future updates.

Privacy & Data Questions

Have questions about how I handle your data or HealthKit permissions? Check out my Privacy Policy or contact me directly with any privacy-related concerns.

Frequently Asked Questions

Why aren't my Health widgets updating?

Make sure you've granted Nova Widgets permission to read data from Apple Health. Go to iOS Settings → Health → Data Access & Devices → Nova Widgets and ensure permissions for the specific metrics are enabled.

How do I unlock Pro widgets?

You can unlock Pro widgets by tapping on any Pro-tiered widget in the gallery and completing the in-app purchase. This will remove the lock icon and allow you to use premium widgets on your Home Screen and Lock Screen.

Why isn't the widget appearing on my Home Screen?

After customizing a widget in the app, you need to add it through the standard iOS flow: long-press on your Home Screen, tap the '+' icon in the top left, search for Nova Widgets, and add your preferred size.

Is my data secure?

Yes! All your preferences and health data are stored locally on your device. I never transmit your data to external servers. Learn more in my Privacy Policy.

Thank You

Thank you for using Nova Widgets! I'm committed to making it the best it can be. Your feedback and support mean a lot to me.