Steps App Support

We're here to help you get the most out of Steps App

Contact Us

For any support inquiries, bug reports, feature requests, or general questions, please email us at:

hey@heyvish.com

We typically respond within 24-48 hours. Please include "Steps App" in your email subject line to help us route your message appropriately.

How Can We Help?

Whether you need assistance, have questions, or want to share feedback, we're here to support you. Feel free to reach out to us for any of the following:

General Help & Support

Need help using Steps App? Have questions about how to:

  • Connect to Apple Health and HealthKit
  • View your step count, calories, and distance data
  • Manage app permissions and settings
  • Understand your activity statistics
  • Troubleshoot data sync issues

We're happy to help you with any questions or concerns.

Report a Bug

Found something that's not working as expected? Please let us know! When reporting a bug, it helps to include:

  • A description of the issue
  • Steps to reproduce the problem
  • Your device model and iOS version
  • Screenshots if applicable

We take bug reports seriously and will work to resolve issues as quickly as possible.

Feature Requests

Have an idea for a new feature or improvement? We'd love to hear it! Your feedback helps us make Steps App better for everyone. Share your suggestions and we'll consider them for future updates.

Feedback & Suggestions

We value your input! Whether it's about the user interface, functionality, or overall experience, your feedback helps us improve. Let us know what you love about the app and what we can do better.

Privacy & Data Questions

Have questions about how we handle your health data? Want to know more about our privacy practices? Check out our Privacy Policy or contact us directly with any privacy-related concerns.

Frequently Asked Questions

Why isn't my data syncing from Apple Health?

Make sure you've granted Steps App permission to read data from Apple Health. Go to iOS Settings → Health → Data Access & Devices → Steps App and ensure all necessary permissions are enabled.

Is my health data secure?

Yes! All your data is stored locally on your device. We never transmit your health data to external servers. Learn more in our Privacy Policy.

Can I export my data?

Your data lives in Apple Health and is accessible through iOS's built-in export features. Steps App displays this data in an easy-to-read format but doesn't store a separate copy.

Do you offer refunds?

All app purchases are handled through the Apple App Store. For refund requests, please contact Apple Support directly or visit your purchase history in the App Store.

Thank You

Thank you for using Steps App! We're committed to providing you with the best experience possible. Your feedback and support mean the world to us.